Ethics
In 2008, Garlands launched a new Code of Ethics across its contact centre estate. It defines the standards of behaviour expected of Garlands' people and reinforces our commitment to integrity in day-to-day operations (with regard to both internal and external stakeholders).
Garlands' annual ‘Your Voice' employee survey encourages everyone to express their opinions on reward, leadership, communication, development, and ethics. Based on a robust employee engagement methodology, the survey is conducted independently by Valuentis and provides a strong platform for ongoing improvement. 65% of all employees participated in the 2008 survey.
2007 North East Business Awards: WINNER Tees Valley Company of the Year, Garlands Call Centres
